** Christmas & New Year Opening Times & Deliveries **

IMPORTANT INFORMATION 22nd December

Due to Covid restrictions on road transport from the UK entering Europe at this time we are unable to ship most orders to Europe until after January 2021.
If you order we will contact you via email to explain the delivery situation. Please see note below regarding orders shipped after January 2021 this will apply to any orders placed from 22nd December.
If in doubt please contact us before ordering.
Sorry but this situation is out of our cintrol at this time.

 

EU mail orders after Jan 1st 2021

Message to our EU customers regarding deliveries after Brexit.
After 1st January 2021 VAT rules are changing for our customers in EU countries regardless of what happens regarding a Brexit deal.
All goods ordered after 1st January to EU countries will be zero rated for VAT and customers will be liable to pay VAT in the delivery country at their local rate via the carrier we use before taking delivery of the goods. All deliveries will have the relevant customs documents and codes to help the courier process the goods correctly at the point of entry into your country.
This system will be in place for 6 months until we know what the outcome of Brexit is and then could change.
Any orders placed over the Christmas and New Year holidays will be automatically charged VAT at 20% however this will be refunded in full before dispatch so that you only pay VAT once on delivery.
Our website will change around January 1st so please remember that you will only get a VAT refund if you have paid it and once updated the website will not charge VAT at 20% so please do not assume a further refund as at some point it will not be charged.
This is basically the same system we use for shipping items worldwide to other non EU countries and so we are hoping it all goes smoothly and we do not expect any issues however extra delays on delivery times could be possible and are out of our control.
Obviously due to the position regarding Brexit if any other things change we will try to ensure a smooth transition to whatever rules apply and we will keep customers informed as soon as we know what is happening.

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