Delivery Duty Unpaid (DDU)

Prices shown outside the UK

If you are viewing our website from outside the UK, product prices may be shown excluding UK VAT where applicable.

Taxes, Duties & Import Charges

For orders delivered outside the UK, you may need to pay charges in your own country before delivery can be completed.

These may include:

Local VAT / Sales Tax
Customs Duties
Clearance / Brokerage Fees
Carrier Administration Charges

These charges are set by your local customs authority and/or delivery carrier, not by Benwick Sports.

Important Information

We are unable to confirm exact charges in advance, as they can vary depending on:

Destination country
Order value
Product type
Local regulations
Carrier used

From time to time customs regulations may change, including low-value shipment charges and additional import data requirements.

Payment is usually requested by the carrier before delivery.

Returns & Refunds

If you return an order after paying local taxes, duties or import charges, you may need to claim these directly from your local customs authority or carrier where applicable.

Carrier admin or clearance fees are usually non-refundable.

Refused / Unpaid Deliveries

If import charges are refused or remain unpaid, the parcel may be returned to us. In these cases, any return shipping costs, customs charges or non-refundable outbound delivery costs may be deducted from any refund.